Frequently Asked Questions

Everything you need to know about our handcrafted decor and global shipping.

What materials are used in your 3D Wood Maps?

All our maps are handcrafted from high-quality birch plywood with precise laser engraving and finished with natural oil stains to ensure durability and a premium aesthetic.

How long does shipping take for international orders?

Standard international shipping typically takes 7-14 business days. Please note that custom-made items require an additional 3-5 days for production before being dispatched.

Is the mounting hardware included with my purchase?

Yes, every 3D Wood Map comes with special double-sided adhesive tape and step-by-step instructions for easy installation without damaging your walls.

Can I request a custom design or specific engraving?

Absolutely! We specialize in personalization. You can add custom inscriptions, logos, or mark specific locations on your map during the checkout process.

What is your return policy for home decor items?

We offer a 30-day return policy for all standard items in their original condition. Please note that personalized or custom-engraved products are non-refundable unless they arrive damaged.

Are your products eco-friendly?

Yes, we are committed to sustainability. We use FSC-certified wood and non-toxic, eco-friendly stains to ensure our decor is safe for your home and the environment.